Frequently Asked Questions
Do's & Dont's: These tips were created to provide helpful information to parents, kids, and participants in an effort to ensure that your Bounce Party is extraordinary. While we certainly hope that you will use our rental services, these tips can be helpful for whatever service you use.
In the event of the possibility of bad weather, you will be given the option to reschedule 3 days before your event.
Deposits are non-refundable. Your deposit is transferrable within 90 days of cancellation if due to weather.
DON'T - Allow children in any bounce house, slide, combo, or obstacle course with shoes or any other type of footwear.
Yes. We use the safest designs made by reputable manufacturers. Each inflatable is cleaned with non-toxic cleaning solution and disinfected between rentals. They are inspected onsite to ensure they are safe and ready. Ask about our cleaning practices and our 'Clean' guarantee.
Yes, it's smart to ensure that the rental service is insured. Your standard home owners insurance might cover any accidents to children while in the bounce house (call your insurance provider if you are not sure of your coverage in this area). If you are having your party at a public park, you will also need to check with park and find out whether or not you need insurance.
DO NOT Allow children with markers, crayons, or silly string in any inflatable. The chemicals in these items, most specifically silly string, can cause PERMANANT damage to the bounce house and could cause significant additional charges to be applied.
WATER is the only liquid that maybe used to clean up a spill. NO baby oil or soap
If you have any other questions, please feel free to call us any time at: (423) 529-0332
Shelf Service Bouncers knows the demand for Party Rental and Inflatable Rentals are all over, so we professionally deliver, setup, and take down your event. We proudly serve all North GA, Chattanooga, Nashville, Knoxville, and Murfreesboro, TN. Cities are but not limited too: Ooltewah, TN, Harrison, TN, McDonald, TN, Georgetown, TN, Hixson, TN, Cleveland, TN, Athens, TN, Dayton, TN, East Brainerd, TN, North Chattanooga, TN, Northshore, TN, Apison, TN, Soddy Daisy, TN, Collegedale, TN, Lookout Mountain, TN, Lookout Valley, TN, Red Bank, TN, Rossville, GA, Chatsworth, GA, Chickamauga, GA, LaFayette, GA, Fort Oglethorpe, GA, Ringgold, GA, Rock Springs, GA, Chickamauga, GA, Dalton, GA, and Trenton, GA. If your city isn't listed, please call us and let us know!
*Serving the USA Nationwide* including New York City, NY, Houston, TX, Dallas, TX, Philadelphia, PA, Phoenix, AZ, Columbus, OH, Jacksonville, FL, Orlando, FL, Miami, FL, Memphis, TN, Nashville, TN, Cookville, TN, Knoxville, TN, Atlanta, GA, Denver, CO, Boston MA, Louisville, KY, for orders over $7,000.00 only. Some exceptions made for Wisconsin, Iowa, Indiana, Missouri, Michigan, Minnesota, South Carolina, North Carolina and Ohio.