Frequently Asked Questions

Do's & Dont's: These tips were created to provide helpful information to parents, kids, and participants in an effort to ensure that your Bounce Party is extraordinary. While we certainly hope that you will use our rental services, these tips can be helpful for whatever service you use.

For Delivery Only Clients: Weather Cancellations can only be 24 hours before your event. Cancellations due to weather, made more than 24 hours before your Event are not eligible for Raincheck, your payment will be forfeited. Weather is too unpredictable for earlier cancellations to be accepted.

For Customer Pickup Clients: In order for your Deposit to be eligible for Raincheck in the event of cancellation due to weather, there must be a 70% chance of rain predicted for at least 2 of the 4 days you will have our equipment in your possession.

WATER is the only liquid that maybe used to clean up a spill. NO baby oil or soap

If you have any other questions, please feel free to call us any time at: (423) 529-0332

Shelf Service Bouncers knows the demand for Party Rental and Inflatable Rentals are all over, so we professionally deliver, setup, and take down your event. We proudly serve all North GA, Chattanooga, Nashville, Knoxville, and Murfreesboro, TN. Cities are but not limited too: Ooltewah, TN, Harrison, TN, McDonald, TN, Georgetown, TN, Hixson, TN, Cleveland, TN, Athens, TN, Dayton, TN, East Brainerd, TN, North Chattanooga, TN, Northshore, TN, Apison, TN, Soddy Daisy, TN, Collegedale, TN, Lookout Mountain, TN, Lookout Valley, TN, Red Bank, TN, Rossville, GA, Chatsworth, GA, Chickamauga, GA, LaFayette, GA, Fort Oglethorpe, GA, Ringgold, GA, Rock Springs, GA, Chickamauga, GA, Dalton, GA, and Trenton, GA. If your city isn't listed, please call us and let us know!

*Serving the USA Nationwide* including New York City, NY, Houston, TX, Dallas, TX, Philadelphia, PA, Phoenix, AZ, Columbus, OH, Jacksonville, FL, Orlando, FL, Miami, FL, Memphis, TN, Nashville, TN, Cookville, TN, Knoxville, TN, Atlanta, GA, Denver, CO, Boston MA, Louisville, KY, for orders over $7,000.00 only. Some exceptions made for Wisconsin, Iowa, Indiana, Missouri, Michigan, Minnesota, South Carolina, North Carolina and Ohio.



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